The sales division has been having difficulty working with the accounting staff. The accounting staff views the sales staff as arrogant and bossy. The sales staff views the accounting staff as stingy and unfriendly
The BEST technique for the organization to use in order to help the work interactions of these two groups is ________.
A) organizational mirroring
B) process consultation
C) avoidance between functions
D) organization confrontation
A
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Mary keeps record of every cupcake she has ever made and sold. She has also kept records of customer comments and entered them into a computerized accounting system called a "data warehouse". Mary wants to rebrand and has her accountant identify top sellers. What is her accountant doing?
A. product auditing B. data exploring C. data mining D. product resource management
A ______________ encourages employees to make suggestions on how to improve productivity and rewards employees if their suggestions work.
A. Scanlon plan B. Profit sharing plan C. All of the statements are correct. D. Gain sharing plan