All facets of our identities, such as race, ethnicity, gender, and socioeconomic class, interact

Joe has always believed that he is lousy at athletics. When he tried to play soccer, he was sure he would not be good at it, and indeed, he was not very adept. This may be a result of the __________

a) self-fulfilling prophecy b) self-serving bias c) primacy–recency effect d) fundamental attribution error

The process of attending to some aspects of communication and disregarding others as we listen refers to __________

a. hearing b. selecting and organizing c. interpreting d. responding e. remembering