Use periods following statements, ______________, indirect questions, and questions intended as suggestions

How many months can a life insurance policy normally be backdated from the date of application?

A) 3 B) 6 C) 9 D) 12

In phase 1, competitive action can be initiated in all of the following ways except ________

A) competitive aggressiveness B) complexity of the competitive-action repertoire C) delay tactics D) predictability