Customer loyalty manifests itself in key customer behaviors including:

A) repeat buying (or the intention to do so).
B) resistance to switch to a competitor.
C) willingness to recommend the company to others.
D) All of the above must be present for customer loyalty.

D

Business

You might also like to view...

Which of the following acts is seen as conclusive proof for the existence of a corporation?

A) creation of the promoter's contracts B) filing the articles of incorporation C) acquiring a domain name for the corporation D) selecting a state for incorporation

Business

A trustee has a fiduciary responsibility to manage the trust in the best interests of the beneficiary

Indicate whether the statement is true or false.

Business