Which of the following internal business perspective key performance indicators (KPIs) is commonly used to assess the innovation process?
A) number of new products developed
B) number of warranty claims
C) employee turnover rate
D) rate of on-time deliveries
A
Business
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Which statement is not true about research design?
A) Research design is a framework for conducting the marketing research project. B) Research design specifies the measurement and scaling procedures. C) Research design is undertaken before developing the approach to the problem. D) Research design is undertaken after the marketing research problem is defined.
Business
Taking time to establish a proper rapport with customers will most likely lead to:
A) guaranteed sales B) open communication C) a faster sales cycle D) a slower sales cycle E) lower commissions
Business