A network technician has determined a managed network switch has failed. The technician knows how to install a new switch, but not how to properly configure it. Which of the following troubleshooting steps should the technician take NEXT?

A. Escalate the problem
B. Identify potential effects
C. Test the theory to determine cause
D. Establish a plan of action to resolve the problem

Answer: A. Escalate the problem

Computer Science & Information Technology

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The unchanged document displays with all revisions and comments hidden in ________ view

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Computer Science & Information Technology

One type of UML diagram documents the users, or actors, of an information system and the functions they perform. Any task an actor performs is called a use _______.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology