Which of the following information about a patient should a medical assistant provide to the collection agency?
A. Patient's income
B. Date of the last payment or charge on the account
C. Patient's educational level
D. Impression of the patient's ability to pay
E. Names of other physicians the patient has seen
B. Date of the last payment or charge on the account
Give the collection agency the patient's full name, last known address, occupation, name of spouse, the total amount of the debt, the date of the last activity on the account, actions taken to collect the debt, and responses to collection attempts.
Health Professions