Which of the following would be considered a claim against a company?
A) A settlement of a dispute
B) An offer of a remedy
C) A formal complaint
D) An assessment of a problem
E) An offer to continue a business relationship if a problem is fixed
C
Explanation: C) If you're dissatisfied with a company's product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim).
You might also like to view...
One of the causes of poor international competitiveness is that American business decisions are too short-term financial oriented.
a. true b. false
According to Project GLOBE, ________ refers to the degree to which individuals in organizations or societies encourage and reward individuals for fairness, altruism, generosity, caring, and kindness toward others
A) institutional collectivism B) in-group collectivism C) humane orientation D) performance orientation