Richard Hackman suggests that managers should focus solely on output when they are evaluating group performance

Producers licensed in life, accident, or health insurance must take how many hours of continuing education courses in these lines every 2-year compliance period?

A) 21 hours B) 24 hours C) 18 hours D) 26 hours

From a(n) ________ point of view, Pepsi might see its competition as Coca-Cola, Dr Pepper, 7UP, and the makers of other soft drink brands. From a(n) ________ point of view, however, the customer really wants "thirst quenching."

A) market; industry B) market; consumer C) industry; competitive D) industry; market E) company's; consumer's