If an office manager notices that staff members have low morale, are engaging in frequent conflicts, and are making errors in coding they might consider:

What is the most important way of establishing client-centered care in the treatment room?

a) Describing your techniques b) Describing your fee structure c) Asking clients to sign a consent form prior to treatment d) Giving clients the right to make informed treatment choices

Drawing back between the ribs or around the shoulders of a pediatric patient who is having difficulty breathing is called:

a. retractions. b. withdrawing. c. stress breathing. d. intercostal extension.