The insurer's efficiency and underwriting practices are much more important to the consumer than the insurer's legal form of organization

Meeting attendees are usually given packets that include information about the meeting, the property, and outside activities. Which of the following items should an attendee be most surprised to find in his or her packet?

What will be an ideal response?

Encyclopedia Britannica Corp's recent decline in sales due to CD-ROM technology is an example of problems in which of the following competencies:

a. team building. b. coaching. c. strategic action. d. self-management. e. both a and c.