Explain how communication can be both representational and presentational.
What will be an ideal response?
Communication is representational in that it can represent or convey facts and information in a more objective manner; however, it is also presentational in that most speakers also are giving their perspective on a particular issue. In other words, communication can strategically report information in such a way that it puts a speaker’s preferred “spin” on the subject.
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Which of the following statements is supported by research?
A. Older patients are more likely to challenge the authority of physicians. B. Women's concerns are taken less seriously by health care providers. C. Men spend more time with health care providers and are more active communicators. D. Patients from Asia are more assertive.
Which of the following is a guideline for responsible expression of anger?
A. People should nonverbally express their anger. B. People should direct their anger inward rather than outward. C. People should completely suppress their anger in public. D. People should work to find the stimulus for their anger. E. People should recognize that venting is the same as acknowledging anger.