Which of the following is one of the most costly problems in a workplace?
A) Lack of communication
B) Poorly done presentations
C) Limited listening skills
D) Turnover
E) Conflict
Answer: E
Explanation: E) Conflict is one of the most significant and costly problems in a workplace. A study by CPP, Inc., a company that specializes in conflict management, found that U.S. companies spend more than 2.8 hours per week addressing workplace conflict, which adds up to approximately $359 billion in paid hours per year.
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Which of the following best describes a competitive state when it comes to workers' compensation coverage?
A. Private insurance companies write workers' compensation coverage, but the state also writes coverage that competes with the coverage offered by private carriers. B. All workers' compensation coverage offered in the state is provided by private insurance carriers that compete against one another. C. All workers' compensation coverage offered in the state is provided by state government programs. D. All workers' compensation coverage offered in the state must be provided by the state's residual market program.
The two major steps in the flow of costs are
a. allocating and assigning. b. acquiring and accumulating. c. accumulating and assigning. d. accumulating and amortizing.