Policies and procedures are examples of an organization's external environment

A business' objectives should NOT be which of the following:

A. Specific B. Measurable C. Easy D. Controllable E. All of the above

Office Services Inc uses a direct sales force to sell office equipment to its 1,000 target customers

The required rate of customer contact for sales effectiveness and customer satisfaction is two customer visits per month, translating into 24,000 customer contacts per year. Assuming that a salesperson can make three customer visits per day, has 4 days per week to make customer calls, and works 50 weeks per year, how many salespeople does Office Services Inc need to meet its requirements? A) 4 B) 40 C) 480 D) 2,000 E) 2,400