Tracey is angry with Pete because he forgot their wedding anniversary. She has not spoken with

To be effective, introductions and conclusions must be audience-centered.

Answer the following statement true (T) or false (F)

Elaine and her friend, Catherine, frequently end up arguing when discussing any topic. Elaine feels the reason behind this is that they both are extremely critical in their discussions. Elaine wants to appear supportive while stressing her points in a discussion. In this scenario, which of the following can help Elaine?

a. She can make Catherine understand that she is not her friend when they argue. b. She can tell what Catherine wants to hear. c. She can make false statements to support Catherine. d. She can express acceptance instead of criticizing Catherine.