When 3-year-old Melissa was talking to her father on the phone, she asked, "What's that?" as she pointed to a bug on the window. Melissa's question demonstrates her lack of

Which of these is the last step in survey feedback?

A. administering an anonymous survey to top management B. administering an anonymous survey to the target department C. hosting a meeting at which employees and managers identify potential changes D. requesting that top management support and actively participate in the survey process

The fact that sensory systems are need-specific is demonstrated by which of the following examples?

a. Giraffes need to eat the leaves from trees, and so they have developed a long neck so they can reach food. b. Human beings have evolved past their need for an appendix, so that organ can be removed without any negative impact. c. Bats hunt in the dark so they use echolocation instead of eyesight to track down prey. d. Roaches have learned that they are safest in dark locations where they cannot be seen by human beings, so they stay in floors and walls where they will not be detected.