Which of the following options are problematic for intercultural communication in the classroom?

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement?"If you don't mind, I have some ideas about how we might resolve this issue differently. It may help."

a. superiority b. problem-orientation c. certainty d. neutrality e. empathic

How do high uncertainty avoidance cultures handle a deviation from norms?

a. They allow some people to do it, but not others. b. They create rules to control people’s behavior. c. They ignore it unless they’re certain it will cause problems. d. They incorporate it into their culture.