Molly learns from the evening news on television that crime in her state is decreasing. This is an example of

Proctor & Gamble used news media and public health monitoring to discover that ______.

A. Tide Pods were staining synthetic fabrics B. toddlers and elderly people suffering from dementia were biting into Tide Pods B. Tide Pods could explode if improperly stored D. teenagers were getting high by sniffing Tide Pods

During her speech on malpractice insurance, the head of the local branch of the American Medical Association consistently avoided making eye contact with her audience. According to research on the role of nonverbal communication in public speaking, the audience was likely to perceive her as

A. inexperienced. B. inconsistent. C. credible. D. insincere. E. trustworthy.