William was a factory worker in the 1920s. His company trained him in the exact sequence of steps he needed to make each day so that he would work to maximum productivity. William's company was using the principles of ________
A) uncertainty management
B) management by objectives
C) Theory Z management
D) scientific management
E) strength-based management
D
Explanation: D) In the early 1900s, companies began to implement the principles of scientific management based on Taylor's experiments and research. He encouraged companies to use scientific study to determine the best methods to complete tasks and then train employees in these methods.
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