Fatima, a supervisor, rarely gets to see her employees interacting with customers, and as a result has a hard time rating them on this dimension of performance. Fatima has had difficulty in the cognitive processing stage known as:

A) observation.
B) encoding.
C) integration.
D) retrieval.

Answer: A) observation.

Business

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Which of the following is most characteristic of a developing country?

A) The country is moving away from an economy based on industry. B) The market for consumer goods presents little growth potential. C) The nation has an economy based on agriculture. D) The country has a significant middle class. E) The country has an economy based on exporting services.

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People do not notice all of the advertising messages to which they are exposed each day

Indicate whether the statement is true or false

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