Using a(n) ________ close, a salesperson would ask a prospect how much she would like to order

When developing a persuasive message, when should audience objections be addressed?

A) As soon as the objection is mentioned B) When all objections have been voiced C) Before they become objections D) After the product or service has been delivered E) As the audience absorbs the message c

Regarding the measurement of capacity, when a firm provides a relatively small number of standardized products and services:

A) capacity cannot be determined reliably. B) input measures are typically used. C) output measures are typically used. D) utilization becomes equal to capacity.