The motivation for writing a business message will help determine and shape which of the following?
A) Audience reaction to the message
B) Audience acceptance to the message
C) Audience understanding of the message
D) The effectiveness of the message
E) The nature of the idea
Answer: D
Explanation: D) Whether a communication effort will ultimately be effective begins when the sender has an idea, and depends on the nature of the idea and the motivation for sending it.
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Indicate whether the statement is true or false
Fred asks Bertrand about the validity of various proposals that Bertrand has offered to resolve a conflict between them
He tells Bertrand that while he thinks his proposals seem sound, he wants to test them to be sure that any agreement based on them will last. This behavior best illustrates: a. Openness b. Persistence c. Critical reasoning d. Integrity