Encouraging customers to switch brands is most likely the objective of ________ advertising

The broker ledger card is used to reconcile the broker funds that are in other trust accounts.

a. true b. false

In the absence of formal harassment policies, what is the first step an employee should take to address a problem of sexual harassment?

A) file a complaint with the local EEOC office B) file a complaint with the human resource director C) write a letter to the accuser D) file a verbal complaint with the harasser and the harasser's boss