Mind mapping is a holistic record of information on a topic

It is most effective to prepare the ________ of the speech first

Fill in the blanks with correct word

Jim Collins, author of Good to Great, claims that unless you are willing to keep your ego in check for the sake of the group, you won't be an effective leader. In other words, you must seek a balance between

a) task and maintenance functions. b) professional will and personal humility. c) mentoring members and making decisions. d) autocratic and democratic leadership. e) managing and leading.