The impact of a speaker's words is strongly influenced by her or his nonverbal communication.

Everyone on the team had problems with the team manager. During a meeting with the vice president, none of the team members spoke about their issues. Therefore, the vice president decided not to change things as the team was performing well

What influenced the decision of the vice president? a) Communication competenc b) Culture c) Decision issue d) Technical competency

Photographs can be used as a visual aid:

a. when an exact reproduction of material is needed. b. when there is a lot of information to be presented. c. when relationship between one or two variables has to be shown. d. when numerical information has to be presented.