A _______ contains names of key contacts, their direct mail and e-mail addresses, corporate locations, and Web-site information, plus limited descriptive information on each competitor in the defined market

Which of the following is a contribution of Frederick Taylor?

A. He suggested that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance. B. He developed a system to lower costs and increase worker productivity by showing how employees could work smarter, not harder. C. He concluded that management decisions were unsystematic and that no research to determine the best means of production existed. D. He created a notion that managers desire flexibility and gave the differences between motivating groups and individuals. E. He suggested that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks.

One of the M/M/1 queuing model assumptions is that the average number of arrivals (the arrival rate) does not change over time

Indicate whether the statement is true or false