When you listen with your eyes as well as your ears, you pay attention to the nonverbal cues and the speaker's words

In a _________ format, the group answers audience questions with impromptu (though still organized) speeches

A) relaxed B) symposium C) meeting D) forum

What aspect of business is common in the United States but rare in Germany?

a. appointments b. brainstorming sessions c. group work d. oral presentations