________ A tickler file is used to remind the medical assistant of an event or action that will take place at a future date

What are the characteristics of snakes?

Jill Hanson is a 16-year-old patient who has come to the office complaining of lower abdominal pain. As you interview her, you notice that she seems to have difficulty concentrating on the conversation. She constantly looks toward the closed door of the exam room, and she asks you several times whether the doctor is "nice." Which of the following would you suspect as the reason for Jill's behavior?  

A.  Depression B.  Physical abuse C.  Substance abuse D.  Aggression E.  Anxiety