Ryan and his brother Will had a fight. When Will explained the circumstances to their mother, Ryan carefully listened for errors or information that he could use against Will. This is an example of ambush listening

Having a good knowledge basis for sales interviews includes having thorough product knowledge and organizational knowledge

Indicate whether the statement is true or false.

Four to seven people who work together to complete a specific task or solve a particular problem is called a _____________________.

a. discussion group b. problem-solving group c. solution group d. action-exchange group