A baby is in its crib while a swarm of relatives hovers, calling the baby's name, and making cooing sounds. There is a radio playing in the background and sounds emanate from the television in the living room

All the while, the baby's mother is trying to get the baby's attention to get ready for its feeding. The baby is most likely to attend to the mother's face and voice. This is an example of

a) automatization.
b) information processing.
c) encoding.
d) memory.

c