Lawyers generally avoid negotiation and settlement as a method of dispute resolution

Many critics charge that the American marketing system causes ________ to be higher than they would be under more "sensible" systems.

A) imports B) exports C) prices D) product safety measures E) employee morals

All of the following are steps the moderator must take in order to increase the success rate of the focus group EXCEPT:

A) choose which participant will be the group leader. B) state the rules of group interaction. C) probe the respondents and provoke intense discussion in the relevant areas. D) attempt to summarize the group's response to determine the extent of agreement. E) establish rapport with the group.