An actual item or three-dimensional model of an item used during the delivery of a speech is a(n) __________

What is at the center of the training model provided in your textbook?

A. Analyze the training task B. Develop training objectives C. Determine training methods D. Analyze organizational/trainee needs

Words can represent people, objects, concepts and events-although the words are not actually the items. This shows that language is __________.

A. always abstract B. always concrete C. a system of symbols D. an unstructured system