Emotional consonance is when conflict exists between the emotions an individual genuinely feels and those required to be displayed within the organization

Maria is a candidate for the U.S. Senate in a generally conservative state. At a recent news conference, a newspaper reporter asked her to share her views on how she achieved success in business before running for office

Maria replied that her life has been a mix of "hard work, self-help, future-orientation, and fate." Her campaign manager later advised her to drop one of the four factors she mentioned as it was not in line with mainstream American values. Which factor was the manger referring to? A. hard work B. self-help C. a future-orientation D. fate

Which statement is something to consider about presentational aids BEFORE the speech?

A) Ensure easy viewing by all audience members. B) Talk to your audience--not to the presentational aid. C) Use handouts with caution. D) All of the above