Most of the costs of environmental protection are borne by __________

Compared to the other classifications of consumer products, shopping products are which of the following?

a. usually less expensive than convenience products b. purchased immediately after the consumer realizes he or she needs them c. widely available so they need little or no promotion d. usually more expensive than convenience products and are found in fewer stores

Charlie Putnam received an e-mail promoting a new financial services institution that offers surprisingly low mortgage rates

The e-mail simply asked customers to provide their address, date of birth, social security number, and current mortgage information in order to receive a free loan quote. Suspicious of the offer, Charlie researched the company and discovered that the e-mail was a fraud. This is an example of ________. A) cyberbullying B) phishing C) adware D) spamdexing E) viral marketing