Which of the following is the best way to handle a heckler during a presentation?
A) Ignore the heckler
B) Remain calm and answer the question if you had anticipated it or thank the heckler for
his or her opinion and move on
C) Argue with the heckler
D) Become angry
B
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During the ________ of the group-development process, the members of a problem-solving team would begin to discuss their positions and become more assertive in establishing their roles
A) conflict phase B) reinforcement phase C) orientation phase D) brainstorming phase
How should companies with more than one revenue source report revenue and cost of goods sold?
a. Each revenue source should be reported separately, but all cost of goods sold should be added together and reported as a single amount. b. The revenues and cost of goods sold should be netted together and reported as a single line item. c. All revenue sources should be added together and shown as one line item and all cost of goods sold should be added together and shown as one line item. d. Each revenue line should be shown separately with a corresponding cost of goods sold line for each revenue source.