Which of the following is not an example of organizational citizenship behavior?
A) telling your friends about the company's great work environment
B) contributing to a fund for a co-worker to help with medical bills
C) discouraging a friend from applying for a job at the company
D) working over the weekend to make sure a project gets done
E) volunteering to help a colleague meet a deadline
C
Explanation: C) OCB, or organizational citizenship behavior, refers to positive behaviors toward the company. Discouraging a friend to apply implies a dissatisfaction and negative attitude. Talking positively about the organization, helping others, and going beyond the normal expectations of the job are all examples of OCB.
You might also like to view...
Customers moving up future purchases to the present is
A) market growth. B) stealing share. C) forward selling. D) forward buying.
In a cycle counting system, "A" items are usually:
I. expensive items. II. items which often experience imbalances. III. difficult to get items. A) I only B) I and II only C) III only D) I and III only E) I, II and III