Paying attention to nonverbal behavior is an effective listening

People who judge the behavior of others, comparing the accomplishments of others to their own

feelings of inadequacy and believe their own self-esteem will be enhanced may use which defense mechanism? A) outdoing others B) avoidance C) sarcasm D) overly critical communication

When interviewing a job candidate, the interviewer should

take care to observe a. the candidate's age. b. the candidate's energy and enthusiasm. c. the candidate's mode of transportation. d. the candidate's socioeconomic status.