The need for self-esteem is the need to feel loved and valued

According to the text, speeches that inform include those that ________

A) teach, explain, diminish B) exhaust, deduce, clarify C) define, clarify, demonstrate D) none of the above sets

Smiles, head nods, eye contact, and clapping from audience members are all forms of

a. encoding. b. decoding. c. internal noise. d. feedback.