In IM, ________ servers allow two users to locate each other.

You can export a PowerPoint presentation to a(n) ________ , useful for reviewing the organization of the text of the presentation

A) notes file B) SmartArt C) Word outline D) image file

By creating an MS-DOS __________, a user can specify a series of commands to be carried out in a fixed order.

a. batch file b. boot routine c. filter d. job stream