What is the service delivery system?

What will be an ideal response?

It is the visible part of service operations system (buildings, equipment, personnel) and may also include other customers.

Business

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List the three external gaps between the customer and the organization

What will be an ideal response?

Business

The use of error-correcting codes (ECC) is a method sometimes called forward error correction (FEC) that requires redundant data to be carried in the message block in the form of error-correcting codes

Indicate whether the statement is true or false

Business