In the context of customer relationship groups, a potentially profitable and short-term customer is referred to as a ________

A) true friend
B) butterfly
C) stranger
D) barnacle
E) market maven

B

Business

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Johnny of the Taxi Co, runs a tight business, demands high standards of his drivers and keeps his cabs in excellent working condition

However, he cannot predict when one of his 38 cabs will break down or get a flat tire and how much it will cost the company – not to mention the irate customer. Johnny has ________. a. transaction uncertainty b. buying uncertainty c. market uncertainty d. need uncertainty

Business

The legal power to accept an offer belongs to the ________

A) offeror B) offeree C) agent D) seller

Business