When supporting evidence in the claim pattern is presented first and leads up to the conclusion, this is a form of

Carol just learned that she was rejected from graduate school, but now she has to listen to a presentation at work. In order to make sure she listens most effectively, she should ______.

a. try to ignore her feelings and focus as normal b. listen only to the parts of the presentation she finds most interesting c. acknowledge her feelings and be aware of their effects d. listen critically to the presentation

Which of the following is NOT a function of nonverbal communication?

A. Managing conversations B. Influencing other people C. Maintaining relationships D. Avoiding impressions