Which of the following steps will help service firms to increase their quality control?
A) standardizing the service-performance process
B) providing complementary services to customers
C) giving personnel authority in handling situations
D) adopting differential pricing
E) cultivating nonpeak demand
A
Business
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According to the internationalization process model, a firm starts out in a pre-export phase and is preoccupied with business in its home market
Indicate whether the statement is true or false
Business
Primary keys can be formed
A) from several existing fields. B) from an existing single field. C) as computer-generated field. D) using all of the above.
Business