Total quality management (TQM) is best described as
A. a customer-focused management philosophy
B. a theory that employees dislike work
C. a philosophy that employees will excel when they feel a sense of fulfillment at work
D. an employee-focused management philosophy
Answer: A
Health Professions
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Which of the following is NOT a typical responsibility of an office manager to his/her physician/employer?
a. Increasing the efficiency of the office b. Managing the physician's calendar c. Assisting with meetings d. Helping to diagnose illnesses
Health Professions
The lymphatic system is comprised of all of the following EXCEPT:
A) spleen. B) lymph nodes. C) thymus. D) liver.
Health Professions