You offered to drive a group of friends to a concert but due to your lateness the group missed part of the opening act. Craft an apology that you could deliver that demonstrates at least three of the recommendations for effective apologies.
What will be an ideal response?
The ideal answer should include:
- Admit wrongdoing
- Be apologetic
- Be specific
- Empathize
- Give assurance it won't happen again
- Avoid excuses
- Choose the appropriate channel
Communication & Mass Media
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What is the difference between main ideas as they appear in the presentation outline and as they appear
in the preparation outline? What will be an ideal response?
Communication & Mass Media
Uncertainty reduction theory was derived using which logic system?
a. Deductive b. Inductive c. Saturation d. Falsification
Communication & Mass Media