Customers do not need training to help them perform well because they already know what they want

A large organization with many departments

a. will have the same goals across the organization when managing employees. b. need to have the most valuable employees at the center of the organization. c. will all work toward the competitive advantage in their own way. d. All of the statements are correct.

Which of the following is a major disadvantage of customizing products to suit local markets?

A) Customization is likely to increase the costs and operational complexity. B) Customized products attract more taxes and duties. C) Customization reduces the diversity of a company's offerings. D) Customization prevents companies from obtaining subsidies. E) Customers' preferences will likely be ignored when using customization.