Marina is interested in a classmate but doesn't know anything about his views. She decides to watch him, listening to his comments in class. What process is Marina engaged in?

________ is the ability to store and recall the major themes of a conversation for use in later decision making

a) Recall listening b) Receiving c) Attending d) Remembering

The presentation that has the goal of increasing others' knowledge, understanding, or abilities is referred to as what type of public message?

A) Impromptu speech B) Manuscript speech C) Entertainment speech D) Persuasive speech E) Informative speech