Ineffective patient education communication techniques include all of the following EXCEPT

defending
advising
changing topics
accepting
criticizing

accepting

Rationale: All options are ineffective communication techniques except accepting, which is affirming the client's perceptions, feelings, and comments through eye contact and nodding.

Health Professions

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When evaluating a patient with a behavioral emergency, virtually all of the diagnostic information you obtain must come from:

A) the medical history. B) the patient's family members. C) your conversation with the patient. D) the patient's general mood and affect.

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Janet, please assist the patient in the wheelchair.?

A) ?subject B) ?predicate noun C) ?appositive D) ?direct address

Health Professions