Typical process description tools include _____.

The main elements of the ____ are the Navigation Pane, the To-Do List pane, and the Preview pane, as shown in the accompanying figure.

A. General window B. To-Do List window C. Tasks-To-Do window D. Items window

A(n) ____ is a discussion group that occurs over a computer network with many users contributing to a specific topic.

A. ?chat group B. ?blog group C. ?distributed group D. ?newsgroup