Which of the following distinguishes the R-O-S-I-E formula from other formulae that summarize the PR process?

A) encompasses more clear objectives
B) encompasses a more managerial approach
C) encompasses more implementation of a predetermined plan
D) encompasses more scientific evaluation

B

Business

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"You know," "um," and "uh" used by a speaker are examples of

A) non-?uencies B) articulation C) transitions D) pitch

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Which of the following is an intentional tort?

A) breach of duty of care B) defect in product manufacture C) disparagement D) negligence

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